Schwab's Outdoor Power Equipment

I had bought an Ultima ZT-1 ZTR mower from these guys last week for a property I had NOT used a ZTR mower on before and had exclusively mowed with a mulching 21 inch honda mower for years. The folks at Schwab answered all of my questions and concerns politely and with great knowledge and made the purchase process as painless as possible while also letting me know about the OptiBlue Oil they would include to extend the engine warranty up to 3 more years over the OEM warranty. They gave me my delivery date that was free of charge and then called me the morning of delivery to let me know when they would arrive. The gentleman who delivered it walked me through everything patiently and made sure I could see how everything worked and gave me time to ask questions before he left the mower where I directed him. The difference between Home Depot and Lowes and these guys are the mower was put together, tested, balanced and made sure to cut evenly, correctly and operate well before I even got the chance to sit in it to make sure my first cut was flawless. Unfortunately for me the property I purchased it for has too many rolling slopes for a ZTR to handle without scalping and not cutting as well as I was used to with a single blade mower so I called the same day and expressed my concerns. This was NOT schwabs problems as they sold me and delivered a fine product with great delivery at a good price yet they agreed to take the machine back for a full refund and came and got it. I now know I cannot use a ZTR on this property but you can be ASSURED I would never buy any mowers from ANYONE but Schwab in the future due to their excellent customer service and top notch customer experience. My next property that can use a ZTR will have a mower purchased from Schwab and only Schwab as they stand behind their products and most importantly stand behind their customers. Thank you to them for the 10/10 dealer experience and I will recommend everyone I know to purchase their mowers from Schwab! They had no obligation to go above and beyond and most dealers would have said tough luck too bad. I am planning to purchase more equipment from them next year due to this and moving my business from another local lawn equipment dealer to Schwab.

Great advice for garden and lawn issues.

Picked up tree trimmer and dropped off my old edger

I received great service with the purchase of my new Stihl trimmer and a great price on the trimmer I had repaired. The instruction I received on proper use, maintenance and the capability of each model was impressive. You cannot get this kind of service at a box store. I appreciate the level of interaction I had with the sales person because it allowed me to buy the appropriate trimmer for the long fence line and demanding yard that I cut each week.