Goodwill Madison OH

Awesome staff!! Rhonda is simply the best! Hee laugh and smile is infectious! Clean store, not loud or noisy!
Highly suggested!

This is one of the better goodwill locations. It is well organized and clean. Friendly staff. However, I did take away one star because you are not able to access fitting rooms here. They have them closed down. I noticed other people taking merchandise in the bathroom to try on so whatever they are trying to avoid by keeping the fitting rooms closed is actually creating a worse issue, in my opinion. So, not only can you not try on clothing before buying it, you only have 3 days to return anything that you may take a chance on and might not fit!! 3 days? Really? If you are not going to provide a way for people to try something on, at least give them a week for returns!!! I was very tempted to put my items back because of this fact. The only thing that made me decide not to is that I will be back by the store the following day so it works for me but it made me realize so many people just wouldn’t buy the item if they thought they were not going to be able yo wear it or return it within that 3 days period of time. If goodwill is really meant to give back to the community, why not give people more of a chance to return items and get their money or at least let them try it on before buying!! And why would you want to create any kind of situation. Where you could potentially lose money in such a significant way? I’m sure I’m not the only one who feels discouraged from shopping here or purchasing anything I can’t try on.