PuroClean Emergency Restoration

I am thrilled with the outstanding job provided by PuroClean. They were able to offer same day service!!!! Tim and Terence, the technicians, were absolutely amazing. They were so professional and full of smiles. They called me to say they were arriving early and they completed the job with excellence. They listened to my concerns and we're able to provide stellar service. I highly recommend PuroClean. They are our first choice from now on. I have them on speed dial!

We are beyond grateful to PuroClean Avon Lake! We had a moment of human error which led to our kids’ bathtub overflowing nearly out of the bathroom onto the carpet. Though we caught it fairly early, water spots started appearing the next day on our ceiling. Worried, we called PuroClean Avon Lake and in no time Trey Bell was here to help. He spent so much time checking everything over for us, gave us recommendations on how we could dry everything out and given we caught it early, he explained how we could fix ourselves and not have to spend a dime. Such great service and kindness! I would highly recommend PuroClean Avon Lake!!

I'm not one to typically write reviews but Terry was amazing. My new dryer wasn't drying my clothes and Terry came out, checked the outside vent on my roof, and removed the blockage that was clogging the outside vent. He could see down the vent and said it was clear and that I didn't need a full dryer vent service. It's rare to find an honest company like PuroClean. I wasn't charged the full amount since the full service wasn't required. The scary thing is that I live in townhomes and he could see that my neighbors have the same issue. Dryer fires are no joke so, consider having your vents cleaned by PuroClean. I'll be talking to my neighbors today. I will definitely reach out to PuroClean for any future needs related to their areas of expertise.

We thought we might have some mold damage so we called Trey to have him come to our house and check the areas out. He was so friendly and professional. He arrived the same day we called and did a thorough inspection of the areas. We were fortunate that none was found, but so thankful for Trey coming over and completing the inspection. Trey also provided a lot of valuable information that we can use going forward to prevent possible issues and maintain a healthy home environment. We will be using PuroClean for any future issues we may have.

A local company family owned , very kind, respectable , professional , highly recommended as well as knowledgeable . Everything About my experience was TOP NOTCH. Very fast to respond to my initial contact. When i needed a clearer receipt for my realtor the office had me a new one in my email within the hour. 24/7 service . I would recommend them if you need this type of service!!!!