Wolf Creek YMCA

First time visiting the facility and I liked there gym. The equipment in this facility is all functioning properly and clean. Everybody was polite and cordial. I will be visiting more often

I love the track at this facility and their group exercise rooms as they are so large. The instructors are lovely people who actually help the participants with proper form and with any questions they have related to the class. I haven't returned since June of 2020 and will update once I know more about their policies for COVID-19.

I do need to point out that there was an issue with communication in general with the YMCA. They didn't get my e-mail right despite my being a member there for 6 years and I wasn't informed there was an option to put a pause on my account in 2020 when the gym closed. As a result I ended up paying for 3 months where the money went to a food program while I was struggling. I am all for supporting local programs and do so, but it needs to be voluntary and not a surprise. So the YMCA really needs to think about these kinds of actions in the future, because they shouldn't be taking money from people without their knowledge. I understand the YMCA is huge and has many members, but there needs to be a better way to handle these situations if they intend to take money when the gym isn't even open. The YMCA cannot just expect people to listen to the venues they put out word to, as was the case with myself.This situation was very poorly handled.

Thank you YMCA for putting those 3 months towards my current membership, but it shouldn't have taken so much of a hassle to amend the issue. I'm thankful it is resolved and I can get back to being an active member.