Rite Aid

They are actively trying to keep me as a customer. My previous pharmacy had trouble with customer service towards the end.

Bought aquaphor here left my bike unchained behind the store, the lady working was very helpful, and no one stole my bike. 10/10.

If you are looking for a pharmacy in NW Ohio with exceptional customer service, this Rite Aid in BG is where you want to go. After less-than-positive experiences taking my elderly parents in for vaccinations at other nearby drug stores, I was blown away by the employees at this location. Their empathy, ability to form a connection with their patients, and their concern for our well being should serve as a role model for all locations.

We first encountered *Jameson*, who quickly put them both at ease, identified where there could be issues with them completing paperwork, ensured they were comfortable, then made haste to take care of them. *Erica* picked up from there & delivered the vaccines. In that short time, she seemed to recognize that this was "their big day out" & used her genuine smile, friendly banter, and quick poke to ensure that it was a positive experience. Although it's difficult to quickly escape a store with a wheelie walker & an oxygen tank, Jameson was still impressive in how quickly he reemerged to catch up to us to interrupt our departure with at-home Covid tests, the likes of which I had already forgotten about. And, I should mention that I only ever thought to take them in there because there is a gentleman that works at the store checkout counter (no clue on name) that is ALWAYS awesome.

Seriously, if you're frustrated by feeling invisible, come to this store. They will SEE you, and they will treat you like you are someone they care about. Thank you!!

One of the best pharmacies around. Miranda and the rest of the staff went above and beyond to make sure my prescriptions where filled on time. If you are looking for a good, reliable pharmacy where the staff treat you like family, check out this Rite Aid pharmacy.

I love my rite aid. I switched over from Walgreens because of a pharmacist was the pill police. They are wayyy better than what they used to be, there was always the one pharmacist tech that thought they owned the store, but she's really not there much anymore. I don't like the rotating pharmacist thing especially if they don't know me, but they've gone beyond sometimes for me and I appreciate that