Reineke Chrysler Dodge Jeep Ram

I am very picky about my vehicles and service so I am not sure where the 2 or 3 negative reviews come from but I have been dealing with Reineke which use to be Dukes for 30 years and there is a reason for that. Have I always been happy with everything? NO! But I can tell you that for all those years Brian Dukes has been extraordinary! Any time I have had an issue they have addressed it. Not always perfect but they go out of their way to make you happy. They are a small town dealership with a family feel to it. Not some fancy multimillion dollar facility. They did not have the truck I wanted but found one for me. They drove north of Detroit to get it for me and said I was not obligated to take it if I was not satisfied. NOW THAT IS SERVICE! They don't have a huge local inventory but will do their best to get you what you want. Having other dealerships to work with I have yet to see them not get what you need within reason. Service is usually quick and easy. I love dealing with these guys. To much to list but although there are other dealers in the area I always go back to these guys.

They made the whole process very easy and relaxing. No high pressure sales pitches and very friendly staff. I would highly recommend them to anybody as they’re a smaller dealership tucked away in North Baltimore, but they have a great selection and will do more for you than the larger volume dealerships.

Dealership was under renovation or rating would have been higher. Service was quick and painless. The work that was performed was explained in detail. While waiting I spoke with a salesman. Very knowledgeable but not pushy. Let me browse around the lot without badgering. Great experience