Multnomah Yacht Repair & Commercial Marine Power Systems

I am super impressed with their EXCELLENT CUSTOMER SERVICE! I needed some special parts for my Yanmar marine engines and had superb help from Blair in their parts department. He was quick to respond with a complete invoice of all the parts I needed and he special ordered those parts not in stock. I found their prices to be very competitive and I repeat —the customer service is SUPERB.

Thank you so much,
I will definitely order again from you in the future.

Jonathan

Very happy boater!
When it came time to lift our boat out of the water for the first time we were faced with finding a yard we felt would do a good job for our needs. From the beginning Maltnomah Yacht Repair was professional and responsive to our needs. At our first meeting the owner Joe took the time to sit with me, listen to my unique needs and formulate a plan that would work in our budget, timeframe and expectations. After the meeting they prepared a detailed formal quote outlining price and scope of work to be done which really helped set a roadmap from start to finish.
Once the work started the yard manager Brian took over. Upon dropping off the boat we meet and went over my expectations. This is KEY, Brian is not a mind reader so the better you communicate your expectations, the better he can do his job! Brian kept me well informed though the 4 week process and even followed up a few weeks after it was back in the water to make sure I was happy.
We used a spectrum of services from their team (bottom coat, new stern thruster installation, new seacock valves, new anchor chain, fiberglass and gel coat repairs) and were happy with all. I found their prices on parts to be competitive with most online markets.
In the end they were on time, on budget and good people to work with.

We took our boat to Multnomah Yacht Repair to have a serious transom leak repaired. It's the busiest season for boat shops as everyone is preparing for their summer on the water, and every single customer needs their boat serviced and water worthy by yesterday, if not sooner, of course. Needless to say, they were very busy with new customers and repeat customers, which is a strong sign of a good shop, in my opinion. Manager Brian Smith assessed the problem with my boat, advised me of the approximate price I should expect to pay for the repair - which was a very fair price based on estimates I have since received, and was very honest with me about the wait time because their mechanics were booked solid at that time of year. We needed our boat sooner than that so Brian advised me of reputable local shops that may be able to fix it sooner, and then Brian reduced my bill substantially from what we had agreed upon for the diagnostic work they had done to find the problem with my boat.

Yes. That is correct. I said Brian referred me to a competitors shop and then charged me substantially less than we had agreed upon when I dropped my boat off with him.

That is exceptionally good customer service. I appreciated Brian's honesty, and I especially appreciated that he was fair to me as his customer far above and beyond my expectations. In the future I will not wait until boating season arrives to try to squeeze my boat into their schedule for service, and I guarantee you that I will be a repeat customer of Multnomah Yacht Repair as long as Brian is there exceeding customer expectations like that.

EXCELLENT! I can't say much more for this company and crew. I purchased a boat and had Joe conduct the survey. He was very thorough and took the time to explain things to me. Of course there were some minor repairs and standard maintenance needed, I scheduled the work as soon as possible and they fit me in their schedule. The price is very reasonable, and they perform some of the best work I have ever seen. All of the staff were very professional and respectful during our time there. I HIGHLY recommend their services to anyone that owns a boat.

Outstanding, professional service. Received my sailboat from New York, bottom painted, rigged and launched. This is the most competent, friendly staff I have ever encountered in a marina. Joe was extremely knowledgeable about all aspects of my boat and the staff did an amazing gel coat repair from the trucking damage. Deb guided this project with skill and politeness along every step of the journey and kept me informed of every decision. The costs were more than reasonable and the marina stocked an astounding amount of parts. This is truly a 5 star marina.