Orbit Water Solutions

I have worked with Orbit Water Solutions previously in a different location n NJ and upon Googling for the number (I lost my technicians card haha) I happened upon this page and was confused. Apparently as of mid June 2022 Orbit Water has expanded their territory and taken over this location. When I spoke with my technician he explained this and my service needs were met very quickly. I was puzzled by the poor rating b/c as far as I know Orbit has a crazy good reputation but quickly realized I was in the wrong spot! I am happy to see this company growing ad they've been nothing short of fantastic for my family and I

I had the filter replaced by this company on 8/25/2019. For a while, I found the tap water is salty in the nights and early mornings. I assumed the technician did something wrong for the settings. I contacted the company and I was told the salty water is because the system cleaning process was disrupted when I used water between 1 am and 4 am. So I need to know the cleanings are performed every how many days.