Quality Inn New Castle

We were warmly welcomed by the whole staff. We were displaced from our home because of a train derailment. They were genuinely concerned and asked if we needed anything extra at all. In the midst of an alarming situation, it was very heart warming. The room was very clean. They had a special area for dogs outside. Housekeeping made a fuss over our dogs and asked how we were holding up. Couldn't recommend this hotel more.

Stayed here when my car broke down near the exit for this hotel… staff were extremely friendly and even offered to let me have a late check out due to car not being completely ready at normal check out time! I would for sure recommended staying here. The Staff and hospitality are unmatched!

When we ran into some unexpected issues with our home, we needed a close place to stay for our family of five. We were treated with the utmost respect by Tiffany, who worked the front desk, as well as the manager, Chrissy. It truly felt like our home away from home. Everything was clean and well taken care of. We ended up staying longer than we originally thought and Chrissy accommodated us with no issue. She treated us like family. Even my kids commented on how sweet she was to them. The housekeeping staff kept us fully stocked and were attentive to our every need. My family and I cannot thank you enough for the hospitality and kindness that each of you provided us during our stay! May God bless you always!

Booked on Expedia. Easy check in.
Hotel is a “bit” dated but has decent room & good hot water & good water pressure!!!! Halls smell nice, room smell meh. A little “old” but not unbearable. Ac & heat
Worked. 2 double queens & bed were surprisingly comfy. I absolutely loved that each bed had lots of pillows! Bath tub plug was broke but didn’t need the bath tub. Grill on premises to use. Mostly continental breakfast with a waffle maker. Check out easy.

Rooms are always clean and perfectly serviceable for the price, everyone who works here that I've met is friendly and helpful. I've stayed here several times and never once had an issue. There aren't many restaurants in the area, which is the only drawback, but there's a grocery store and a pizza place down the street. Will come back!