Levin Furniture Corporate Office & Distribution Center

Delivered my couch and chair yesterday. They left, sat on couch opened chair and would not go down. Called for service, they are nasty people, but coming to repair in 2 days. Because of this being a manual recliner we decided we want an upgrade so we called Levin our sale person gone, transferred us to someone else, told her the issue she said we had to call the people that will be doing the repairs and I advised that they told us to call them. She told me this is not my problem and hung up on me. I am displeased with Levin.

I have an update: received a call from Kelly, she was awesome. She went over and beyond anything the I could expect to help with the experience the we had. She made everything right. She is the kind of person that you would want to build your business and to make it successful. I am pleased to announce she has built our confidence in Levin furniture. We will be back. Thank you Kelly and Mr Levin for hiring such a great person.
Mr and Mrs Smith

The delivery guys were very nice and respectful, and quick.
After unwrapping the recliner, one brought a scratch on the chair to my attention. I rejected the chair, and wil work with Customer Service to get another delivered.
But, it was nice to see them unpack, and unwrap the furniture and inspect it before bringing inside the house.