Schwan Food Co

I started ordering from Schwans for my elderly mother during the first covid lock down 2 years ago. Meanwhile, my mother became addicted to the peanut butter chocolate chip cookies, cinnamon rolls and little biscuits. I order for her once a month. The order is cold shipped and wrapped perfectly. One time, the cookies were hidden under a flap in the box, which she didn't discover until they melted in the garage. I called customer service and they replaced them for no charge. Another time, I left something off my order and had missed a sale. Customer service updated my cart and reimbursed me for the missed sale because I had internet issues. Their customer service is a master class in dealing with people. Every time I've called my experience is perfect. We did not anticipate continuing to buy from Schwan's but my mom looks forward to her monthly care package. Thank you for going the extra mile.

Trucked in a load for them. Awesome people