Address: | 2100 Parkwood Blvd #244, Frisco, TX 75034, USA |
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Postal code: | 75034 |
Phone: | (469) 658-7821 |
fantastic communication - they provided multiple notifications, texts, emails, calls to keep me informed and gave me the name of the repairman to expect coming to my house. Shea did a terrific job - professional and He explained what he was doing and answered all my questions.
The pro who arrived out to support us, Al, was a total gem. He got the plumbing clog out in no time at all, and was both professional and had a warm demeanor. He was thoughtful enough to come service us even late on a Sunday evening so we could do laundry and run the dishwasher before the craziness of the work week started up. He also had great stories, and knew a lot about repairing old houses (we bought a old foreclosed house). He finished the plumbing job swiftly and well, and then was kind enough to even give us some pointers to learn more about this old-house-beast we need to care for. He was great.
The tech called ahead and was on site in a timely Manor. He was courteous and courteous. He was thankful when I suggested that he could use my ladder in the garage that was easily accessible. He explained the job he performed clearly.
I was thrilled with the service. I called fairly late at night because my was not working and they were able to come out and repair it quick the next day. They also did not pressure me into buying a new unit or any other unnecessary repairs, they also waived the service fee. I would recommend and use them again.
One of the best experiences with a plumbing company that I have ever had. My repairman was professional and constructive and assisted in getting my family the support we needed unclogging our drains. He explained he was doing and provided an upfront idea of what it would cost. I will not call another plumbing company for my plumbing needs. I am already thinking how I can use them for another upcoming major project. Thank you for your quick service and professionalism!