Address: | 1300 I-35E Ste 112, Carrollton, TX 75006, USA |
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Postal code: | 75006 |
Phone: | (972) 446-2996 |
Website: | http://servicenet.dewalt.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Great customer service and fast repair, dropped off for two tool one of witch they said would take four weeks before they could get to it, I called today on my lunch break both of them are ready for pick up I had to have the person repeat what they said. I was shock
Had an issue with the head on my DeWalt string trimmer. Stopped in and explained my issue and they gave me a new replacement head on the spot with no questions asked! Great customer service...
I ordered desperately needed parts (the darn bolt) on Tuesday and it was in my hand on Wednesday. Thank you very much for your prompt service; better and faster than my online order placed on Sunday, which I still have not received yet.
Thank you again for doing what you do.
I am grateful that I found this place and that the service was above and beyond. SAM took care of me. As soon as I walked in I was greeted and helped right away. She was courteous and willing to listen to my needs. I had 2 batteries that I was having issues with them. She was able to look up that they were still under warranty and able to replace them, FREE OF CHARGE. Wow!!! I felt such a relief that I didn't have to hassle with home depot anymore. I will now come here and get all my Dewalt products. Thank you Sam and the service center for making my experience a great 1.