Crescent Place

• Wanda Nelson
  
  
  (November 1, 2019, 10:17 pm)

  I happened upon Crescent Place while looking for the facility across the street from this one. I was looking for a facility for my father. He's presently at a facility an hour away and I really want to move him closer to my home in Cedar Hill. I was first greeted by Ms Frances, the receptionist at the front desk. She was very pleasant as she contacted Mr Robin, the gentleman who works with admissions. Mr. Robin was also very pleasant and extremely knowledgeable about the facility. As we talked in his office, he asked many questions regarding what I was looking for, what my father's personality was like, what his interest were and what his health and mental status was like. He even took notes as he listened attentively. Through our conversation he felt their Memory Care Unit would best suite my father,s needs, while I was optimistic about their Assisted Living Unit. Still, Mr. Robin did not knock my optimism but, as we toured the facility, he showed me Apartments in both units. I found the facility very clean and free of unpleasant odors. The rooms are will layed out and acceptable in size, at least for my father. The patients were all clean, happy, smiling, and engaging with one another. Because I asked about their Nurses, he introduced me to two of them, Ms. Latoya and another lady (both very nice). Though they were both having lunch, they took the time to ask me further questions and explained a little more about their facility, and their evaluation and admittance process. I was extremely impressed with the facility and the staff, so I submitted a check for the deposit. I was told that Ms. Latoya would evaluate my father at his present facility the next day, and true to their word, she did. The next day Mr Robin call me to say, because of my fathers health condition, their facility would not be a good fit for him, Assisted Living nor Memory Care. He could tell I was devastated and wanted to speak with the nurse who evaluate him. Ms Latoya called back immediately and again explained how because of my fathers particular health and mental conditions he would not do well at their facility. While being extremely honest, Ms Latoya was also very empathetic to my disappointment. She allowed me to ask the "why's and what if" questions. And she patiently and tactfully answered them, not demeaning myself nor my fathers mental and physical health condition. Though my father did not qualify for acceptance into Crescent Place, I am still greatful for the kind, patient and respectful way their staff deal with others. I would absolutely recommend this facility to others. After leaving there, I decided to cross the street and re-visit Crestview Court, a very bad decision. Please read my review on Crestview Court and why I would NOT recommend Crestview Court.

• J Hankins
  
  
  (October 15, 2019, 1:35 pm)

  This is the only online review I have ever written. It was important for myself and my family to acknowledge the exemplary care provided to my father at Crescent Place in Cedar Hill, Texas in the appx one year prior to his death due to complications from dementia. I know how difficult it was to care for him in the final stages as I had already done so myself for 3 years before it was necessary to move him there. How the staff at this facility manage to do this day after day with respect, patience, kindness, humor and love is amazing.
  The only issue I had was that they could use more staff, but that appears to be the balance the business side must maintain in order to offer their services at very reasonable prices. For detractors I would say try to understand what this place is within the context of the local market. It is much more affordable than anything in Dallas proper without a difference in the level of care provided.

• C C
  
  
  (September 20, 2019, 12:42 am)

  Let me start off saying I am very surprised to see such negative reviews for this facility! I was a private caregiver at Crescent place for 3 years and in that time this place was put on my list of top rated assisted living facilities. My client received superb care from the staff here. They went above and beyond to provide exceptional care for him and others as well. I witnessed the residents here being taking care of very well. Everyone was always so friendly and cheerful, always a joy to see the interaction. This is truly a resident-centered community. Also a very family oriented environment. I can't say anough about the staff here. They are fabulous! They treat everyone like family, with dignity and respect. I would recommend anyone looking for a place to care for their loved one to check this community out!

• Cortellia Chambers
  
  
  (September 17, 2019, 2:50 pm)

  I highly recommend this place! I went in for a tour with the marketing guy and fell in love with the facility. He was very informative and played a huge part in helping me make the decision to move my love one in. The place was very nice and clean. The staff seemed to be very nice and caring towards the residents. Which is very important to me. I honestly believe this is going to be the perfect place for my Mom.

Crescent Place Assisted Living Inc - Cedar Hill, TX (Texas) - (972)...

Assisted Living Services And Facilities /. Crescent Place Assisted Living Inc. (972) 291-4955.

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Crescent Place has a brand new common area and on-site gym fitted in 2018, so you'll be among the first to make use of them! There's also a fantastic courtyard where we frequently grow our own crops and have BBQs in the summertime. All of these facilities offer you the very best student...

(972) 291-4955

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