On the Road Garage

I appreciate the promptness in completing the repairs.
I enjoyed being notified each step of the way.
The repairs are great. I can not tell my vehicle was damaged.

Had my new 4runner repaired after hitting a deer. The repairs and body work was immaculate! Sierra kept me informed every step of they way and dealt with my not so stellar insurance and appraiser to make sure everything was done correctly. They really went above and beyond for me! Would most definitely come here again and recommend them to anyone needing work done to their vehicle!!

Very professional! Great customer service! Sierra made me feel right at home. She was honest about the price of parts and whenever there was a small hiccup getting a part on time she contacted me immediately! I’ll be taking all my vehicles there from now on! You can’t go wrong with “On The Road Garage!

OTRG did an amazing job on my car. Honest people and outstanding work for an unbeatable price. Nothing was complicated, everything was upfront and everything ran super smooth. I would highly recommend them and look forward to using them in the future. Top of the line service, top of the line work, and most of all, good honest people you can trust. Thank you on the road garage.

TLDR:

On The Road Garage is fast, reliable, honest, professional, caring, fair, and they do quality work. I recommend them 100% and will absolutely come back again. You should absolutely give your business to OTRG.

- Quality work
- Kind customer service
- Efficient timing
- Fair pricing
- Honest people
- Safe/positive environment

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I was in a hit-and-run accident that left my rear passenger quarter panel in need of repair. It was crumpled in right above the wheel and needed body work/painting. I also needed an alignment as the driver at fault caused wheel damage, and we were unsure of any possible suspension damage.

I took my 2014 Ford Focus ST to OTRG and they did phenomenal. Actually, I didn't take the car anywhere, they picked up the vehicle AND dropped it off! It was speedy white glove service and I was so appreciative of them taking care of transport, as I work 12 hour days.

Sierra kept me updated the whole time. She sent me my various options, took the time to explain it all, and helped me make a decision that was best for me. Soon after OTRG picked up the car, they sent me an estimate, and once approved, got to work immediately. I was never left in the dark and appreciated being kept in the loop.

They finished the work so quickly, and the quality was top notch. My car is painted with a metallic black. Metallic paint, even if it is OEM, is incredibly difficult to match because you have to mix the metallic in yourself. I was shook by how perfectly they matched the color. I wasn't expecting it to match and had prepared myself for that discrepancy, but was pleasantly surprised to see they matched in 100% right. WOW! That takes skill. Anyone who sees the car is shocked by how perfect it looks post-repair and would have no clue it had ever been damaged (YAY!). I was given the alignment results and the car drives like a dream. They even took the time to clean my car for me!

It is so hard to find a place like OTRG where you are respected; the work is both impeccable and timely; and there are good people employed to care for you. When others might take advantage, I know OTRG was there for me. I cannot recommend them enough! I will always return to OTRG and plan to use their services for my upcoming oil change.

Thank you so much On The Road Garage!!!!