Address: | 425 N O'Connor Rd, Irving, TX 75061, USA |
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Postal code: | 75061 |
Phone: | (972) 514-1111 |
Website: | http://oconnor-auto-repair-and-tire.business.site/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | Closed |
Extremely helpful, extremely clear in what needed to be fixed and why. I appreciated the transparency and great price, but also the friendliness of everyone who worked there!
Overall the work that was done on my car was great. The men were easy to communicate with. The young lady at the front desk, red hair, I can tell she had great customer service but that day her attitude was kinda funky. I just don't like feeling like I'm being "talked at" rather than "talked too". She seemed irritable a little because I asked questions to make sure I understood what she was saying. I'm not very knowledgeable when it comes to getting cars fixed but I was also made aware that payment for the work is after it's done. She took payment before. Ive been working in customer service since 2013 and having a bad day is understandable but keep the attitude at the door. Other than that, I'm satisfied with the work that was done
Ms. Mia at the Front Counter was very professional & cordial. She went into depth answering my questions about my brake service. Service was done in a fast manner. I dropped off my truck, within a few hours I was called & advised it was done. Under new management, but going in right path. For sure have my business in the future. Thank you.
I had a fabulous experience with Ninja Mechanics. I came in to do some basic maintenance and Roberto inspected my vehicle and found that it didn't actually need to be done yet. He showed me the vehicle and explained why I could wait to get the work done. Pedro saved me time and money. I left feeling like I have found a gem of an auto shop with honest helpful staff. I'll definitely be back to this shop!