The Vet House

I LOVED this vet. Every employee there was so personable and I really appreciated that. My dog is super scared of everything and they accommodated for her well. The staff and vet were all very loving to my dog.

I want to say a huge thank you to the staff at Vet House for taking such good care of Chewy yesterday. I am a new client and they were able to squeeze me in on such short notice. The doctor was informative and compassionate. The vet tech was personable and listened to me express my concerns without rushing me. Overall, I would recommend using their veterinary services!

We have been taking our dogs to the Vet House since 2013 and was very happy with the services we received until this year. We took our senior dog to get checked out since she was having problems with incontinence and that is when we started to experience poor services from the clinic. We have been waiting over two weeks to get results from her x-rays and when we had to take her to the x-ray appointment, the staff had forgotten about her so she wasn't seen for 3 hours. Also, we had a scheduled surgery for our puppy to get neutered only to have them cancel the appointment a couple of days before because the doctor wasn't available. We are so very disappointed in the services we have recently received from them. We wouldn't recommend anyone taking their pets to see them if its an urgent matter, since they don't like to respond in a timely manner.

Update: The owner has reached out to us and took ownership for their mistakes. He handled the problems in a very professional manner and we are happy with the resolution. We will continue to take our dogs to the Vet House.

Update: Unfortunately after many years of great experiences at The Vet House, I am taking my 3 babies to another practice. Dr's. Swann, Wagner and Mountain have all been great, but unfortunately the remaining doctors just don't seem to care. A few weeks ago I brought in my 13 year old that was in distress. It was about 10 minutes before closing time and the vet on duty wouldn't even look at her because "she was on her way out the door ". She told the receptionist to tell me that if I believed it to be an emergency, then I should take her to an emergency vet. So I drove another 20 minutes to Hillside clinic. When you have a 13 year old dog in distress, every minute counts. The current vets at The Vet House don't seem to really care. For that reason, I have made the decision to take my 3 weimaraners to another practice.

New update: The owner of The Vet House (Brian) contacted me after my last review and has assured me that the situation I encountered on my last visit IS NOT how they ever want to treat a patient and that the situation will be corrected. I have always been happy with the quality of care that all my pets have received from them over the years and I will be staying with them now. Thank you Brian for putting my mind at ease with allowing The Vet House to remain my favorite veterinarian practice. I'm looking forward to continuing with the relationship we have built over the years!