Address: | 3700 N Zaragoza Rd, El Paso, TX 79938, USA |
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Postal code: | 79938 |
Phone: | (915) 921-1515 |
Honest and trustworthy. Willing to go the extra mile to help people. They don't try to rip you off and they explain all your options. I don't live near this shop, but I'd go out of my way to bring my car here again.
While driving to work my car displayed a "shut off engine and check coolant levels" warning. Despite being very busy, two employees took the time to address my concerns, looked at my coolant levels and added coolant. Excellent customer service! Thank you!
The services I needed have been done quickly and without complication. Each service was explained and I was showed where the problem was occurring; if I needed a part replaced, I was showed the bad part and explained why it was bad. Also, a few times, for minor repairs, I was taken in immediately.
I'm always treated respectfully and courteously.
For one repair, the wait time was going to be several hours. I was offered a ride home and picked up when the work was done, by one of the service members.
The place is very popular with the locals. I imagine it is because of the excellent customer service and support. I have always been treated very well by Dave, and I never feel as if I'm being over charged.
This is the absolute best service center that I’ve ever had the good fortune to use! I highly recommend this Midas, as I’m sure many others would as well.. (five gold stars, in my book)
I had an issue with my car for weeks. I had a few people look at it and even took it to the Ford dealership and was told nothing was wrong with it but all my dashboard lights would come on and my brakes would slip. I took it to Midas and they diagnosed it and fixed it all in one day. My car is running great now. I'm so happy I found a mechanic that was able to figure out the issue. And the cost was very affordable!!
Good