| Address: | 220 E US 287, Midlothian, TX 76065, USA |
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| Postal code: | 76065 |
| Phone: | (469) 672-8100 |
| Website: | https://www.pinnbanktx.com/ |
| Monday: | 9:00 AM – 3:00 PM |
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| Tuesday: | 9:00 AM – 3:00 PM |
| Wednesday: | 9:00 AM – 3:00 PM |
| Thursday: | 9:00 AM – 3:00 PM |
| Friday: | 9:00 AM – 5:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Customer service needs a lot of improvement. When asking a question, they won't let you complete what you are asking about before telling you no. Branch bank president, reached out to me and we were able to resolve the issues that were occurring. I am thankful that she reached out to find a solution.
The Customer service at Pinnacle in Midlothian has been nothing less than exceptional for my personal and business banking.
Excellent experience. Alicia was very informative and explained everything very well. It’s always nice to have knowledgeable people ready to help you when you need it. I look forward to using all of the Benefits that come with banking here.
It's been decades since I've experienced such exceptional customer service and personal attention from any bank. We're blessed to have them in our community and I look forward to a lifetime relationship.