Big Red Auto Parts

Look we all know that the Automotive repair industry has made some major changes in the past 10 years and although it's great because we're learning so much more about vehicles, it has a darker side when it comes to finding good quality parts with honest sellers online.

For me, ordering used parts online is a major trust issue, and I know it is for you too. But I want you to know that you can Trust Big Red Auto Parts.

I'm a millennial so I'm pretty comfortable with technology, but I was really struggling to fill out the PDF form and asked if they could help me, and they did (I was surprised when they responded to me in 15 minutes.

Not only did they do that, but they got my part to me in 2 days! They literally shipped it to me the very next day before the lunch shipping hour.

And while you may be looking at the shipping and handling prices and being like "wow that seems kind of expensive" It's not. They used FedEx.

As most of you know, either you go to the parts place in person and pick it up yourself, or you don't get your part for a week or two because companies are still relying on the USPS.

What I ordered:

I needed a wire harness and they had it for 60% less than what others wanted for it here in Houston. It was Grade A condition too and yes, it worked.

*Which we were extremely grateful for because testing each wire to find where the break is on a harness is a pain in the you know what (I would say the real word but we're online. Lol).

To FINALLY wrap this up: I realized I had some questions like when will it arrive etc. and even though our transaction was done, they actually emailed me back ASAP. That's not normal if you shop online for anything! That says a lot to me about a business.

*And to the Houstonians reading this: They are only 5 hours away in Fort Worth. If you have a rush job that is going to make or break your week (we all know that the "rob Paul to pay Peter" aspect of this business that sometimes occurs and time is the only thing that will keep you from missing out on thousands of dollars of repairs going out that week, sending one of your helpers to Fort Worth for the day (11 hours round trip) will save your "you know what." Just call in advance.

Super awesome staff! I drove here for a door. Called ahead of time and when I got there they took me out to make sure it was in the condition I wanted. Very hard workers. Thanks again!

Awesome place .... Told them what I needed ....then they called me when it was ready to be picked up ... Then I decided I needed something else off of the truck that they don't normally sell and they pulled it for me in the spot

Ryan is the nicest person in the world. He had the parts I needed and a great price . Everyone should go to Big Red Auto Parts for their parts needs.