Brock Realtors

Absolutely best experience I've ever had living anywhere as a tenant. When I moved in a couple of years ago, they were extremely accommodating from showing me the place to fixing any issues that came up over the years. Note the issues were all minor such as garage door issue, tree needing to be cut down, etc. The house was beautiful and well maintained. The only reason I'm leaving is to purchase a house of my own. Thanks again for the past couple of years, Brock Realtors team!

As a retired Business Consultant who has owned single family, duplex, triplex and fourplex investment properties in California, Texas, and New York, all of which were handled by property managers, I know a little something about property management and property managers. I could write a book filled with horror stories about all the bad ones I’ve had; the vacancies, lost rents, bogus maintenance scams, outright thievery, and worse.

But the book about good ones would have only positive stories and have only one name in it; Karen Brock and her company, Brock Realtors Property Management. Sure, she is professional, reliable and trustworthy with decades of experience. And yes, she can and has handled every situation an investment property owner eventually faces, from the everyday mundane problem to the pressing emergencies, and handled them quickly, and cost efficiently. Talk about grace under pressure.

But what amazes and impresses me most is how she manages to find that perfect balance between protecting the owner’s investment, while treating our tenants/clients with dignity and respect. Stuff happens; we will need a plumber, an HVAC guy, a handyman, etc. And not surprisingly, the ones she’s known and worked with for years and years are outstanding; trustworthy, loyal, and extremely reasonable.

Own a rental property long enough, especially in Texas, and you’ll need a good HVAC guy; she knows and uses the best (thanks Jaime! ). Hail damage, plumbing issues…same thing; you’d never find people that good and reasonable on your own. I know.

The only reason we hire a property manager is to not have the headaches and to trust that our investment is in good hands. When I think back, I can honestly say the property I put in Karen’s hands all those years ago is the only one I never had to worry about; and still don’t. I’m tellin ya, it doesn’t get any better than that.