C S Lee Tire & Auto Svc

I had given up on Good Year after being a customer for over 25 years. Thanks to Jose and his team, I’m back to stay. I will never visit the Bowen Rd location again. The guy at the counter was cold and uninviting. He didn’t greet me or speak back when I spoke. I will never go back there which is probably what he prefers. That’s perfectly okay with me, I’ll be at Jose’s location going forward.

Thank you Jose for a wonderful customer experience.

We were visiting the DFW area when my alternator went on a Saturday afternoon. The alternator had been recently replaced by another Goodyear affiliate in another town and the warranty folks sent us here.

We live in another town and had to leave the vehicle. The manager was very straight forward with us and very respectful of our plight. He got the vehicle fixed up and we returned to retrieve it the following weekend.

We had great communication, fair pricing and great work done. I even added a few extras to the alternator work and they handled those for me too. Highly recommend.

It's not very often that a manager really goes out of their way to spend a few minutes with you talking shop about trucks and proper maintenance. It's usually all about the dollar with limited interaction. I've been disappointed with other competitors in the area. These guys earned my business! I shopped around for the best deal on a transmission service and they beat every competitor's price! Planning on taking my girlfriend's car in soon.