Chevrolet Service Center

I purchased my 2018 Tahoe from a non-Chevy dealer so wanted to have it checked out by Chevy experts. After calling a few dealerships/service centers, I landed on Classic Chevrolet in Grapevine because their website was current with plenty of information, they were responsive to my follow-up phone call with questions, and when I did take my vehicle in for a once-over inspection the service crew was professional, knowledgeable, and timely.

I would like to give a special shout out to Mr. Joe Laubhan, the Service Director, for being approachable and ensuring that I was and remain a satisfied customer. Additionally, Whitney Thedford and her assistant, Alma, are wonderful at communicating and organizing any service I may ask for. It is without hesitation that I take both of my Tahoes (2001 and 2018) to Classic Chevrolet in Grapevine for service.

Great service, but not very good setting up online or notifying you if what and when they are doing it. I was told to bring it in at 10:00am, so I brought it at 07:00am and then they said it needs to stay overnight but then I called then to let them know I would need my car after work but nobody answered then they called me an hour later and said it was ready. Weird but happy it was done