MD First Watch Family Walk-In Urgent Care

Stopped by for some X-rays. The office was well appointed, clean, and the staff was very friendly. The check-in process was very quick, the wait time was minimal, and they provided beverages and snacks.  It was a very positive experience and I would highly recommend MD First Watch Urgent Care to anyone seeking urgent care services in the Keller/Mid Cities area.

I went to another Urgent Care before going to MD First, and I stood in line for 20 mins, got to the counter and was rudely greeted before being told there was a 90 min wait.

It was 100% better at MD First Watch. The checkin was fast, simple, and exceptional kind and caring. In fact, the entire staff seemed to genuinely care about me and my wellness. They quickly diagnosed my illness and gave me treatment options, giving me details of each option.

MD First Watch truly felt like a small town Primary Care Doctor’s Office - warm, friendly, inviting, and caring.

First time patient at this facility.
Everyone I spoke with was friendly, informative, and helpful.
I came in for several allergy problems that ended up being a bacterial infection. The doctor- whom I think owns the practice, took time to explain everything and quick to work through the treatment.
The entire place was clean and made for a relaxed visit, I have BCBS so that probably helped because I’m sure it wouldn’t be cheap without which I understand because of the quality of care. Will definitely recommend anyone needing same day care!!

My third visit to MD First Watch Keller. The staff have always been friendly, professional and very attentive. There is little time spent waiting around to be seen...like what used to happen at my old doctors office (arrive 15 minutes early only to be seen 30-45 minutes later on a scheduled appointment). Zainab Ali has been great all three times. She takes time to answer my questions and provides a simple, understandible explanation (so not leaving me scratching my head).

This place treats you like family, had a quick visit with a wonderful experience. I saw Z Ali NP and she was thorough and even gave me a steroid shot herself, it didn’t hurt at all and I have never had a great experience like that before at an urgent care center. The last time I went to care now they couldn’t even tell me what the steroid shot was let alone give a great injection! 10/10 rating for sure, sent someone in the next day for an immediate referral who agreed with my great rating!!