Ulta Beauty

I want to give a HUGE SHOUT OUT TO BRILEY FOR HER AMAZING SERVICE TONIGHT. I am in a new town spending the weekend with my son and his fiance so I am out of my elements. I'm nervous driving in this area but needed to pick up a few more Christmas items to complete my Christmas shopping. I walked into this store and was greeted by this young lady with the most gorgeous eyes! I showed her pictures of what I needed. She walked me throughout the store and we picked up the items that were needed put them in my basket and we were done. We had a wonderful little conversation. She is a true gift of an employee. She is a true asset to this company. I do hope that Ulta values her employment within their company because she offers something that is a very rare find nowadays. It was about time for her to go home and the only way I know that is because she left just a few moments before I checked out my items. For someone who was about to leave I would have never have guessed. She was full of energy and joy! I will definitely be back to this Ulta beauty store for my beauty products and other needs from this store when I am in town. I hope she will be able to assist me when I come in because she made my life easier by helping me find these items. It would have taken me two and a half hours to complete the task of finding what I needed. I may not look at from the outside but inside I am what people call special needs. Thank you Briley for your absolute perfect assistance! My disability definitely needed you tonight! You are truly five shining stars!

The sales team was very kind and helpful. They were out of some Clinique promotional items, but let me know that if they get more in that I can purchase them at the special price.

There is always lots of choices for anything you are looking for at Ulta which is a wonderful plus when shopping there.

The only negative is that the store was very warm. There were lots of fans in the store, but it was still quite warm.

Just went in with a little bit of a complicated issue. I needed to return a product and change my method of payment by buying it back immediately. Reagan was a fantastic help from the beginning. She automatically knew what I needed and made no fuss about it. She was cheerful and patient and kind when there was an issue that was not at all her fault. She helped me work through everything and went above and beyond to get what I needed done. The other staff members were pleasant as well including the manager.

My experience with Ulta is always a pleasure to go. The staff is absolutely fantastic 😇 If you want a good stylist go to Ashley R. You do have to make an appointment, but believe me you won't regret it. I sometimes just go into the store just to look and talk to all my staff friends. They're all so very nice and very knowledgeable with whatever you need. Love ya Ulta in Mansfield Texas.