Address: | 2513 Ranch Rd 620 N, Austin, TX 78734, USA |
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Postal code: | 78734 |
Phone: | (512) 229-1667 |
Website: | https://www.publicstorage.com/self-storage-tx-austin/5430?pid=pslocalsearch |
Monday: | 9:30 AM – 6:00 PM |
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Tuesday: | 9:30 AM – 6:00 PM |
Wednesday: | 9:30 AM – 6:00 PM |
Thursday: | 9:30 AM – 6:00 PM |
Friday: | 9:30 AM – 6:00 PM |
Saturday: | 9:30 AM – 5:00 PM |
Sunday: | 9:30 AM – 5:00 PM |
R.J. Is awesome! We called on our way out to the unit to set up our account and pay and didn’t realize they were about to close. He was so kind and helpful and offered to stay and wait for us. He showed us the unit and even stuck around to make sure there weren’t any issues even though it was well past closing. He called back the next day to make sure everything went smoothly. Great customer service and love the app feature of public storage!!
I would not have left a great review if the old management were still here, but the new manager, Brandon, is so much better to interact with and work with. He stayed late to accommodate me when I was trying to get there before the front office closed and was running late. And compared to previous manager, he just has a much better, friendlier attitude and is also much easier to speak to on a professional level. Actually enjoy coming to my unit instead of dreading the condescension I had to deal with before. I gladly recommend this business's location now. Thank you, Brandon and management.
Super glad I went to this location. Brandon delivered great service was professional and helpful. Definitely recommend it, you will not be disappointed.
Brandon is always friendly and polite every time we are there. Lovely meeting him and chatting while our accounts got set up and he was always helpful every time we stopped by. He always gave great customer service and he’s so personable. He’s well mannered and very professional too. This place is very clean and maintained.
I've been a customer for a while now. The prices are fair and the location seems pretty safe and secure. The front desk employee is pretty cool, too.