Sam's Club Tire & Battery

They did it great job on customer service T.J. was

Great Service Team. Quick turnaround while shopping. The only place I get my tires and batteries.

First off, ordering tires online from Sam’s is a real pain and they need a better process. First time I ordered 4 tires and they never emailed me letting me know they arrived, I had to go to the store 2 weeks later to find out they are sitting on the rack. This time I ordered one tire and three weeks went by and never received an email, went to the store ready to argue with the tire and battery mgr and club mgr because after calling the store and them telling me to wait for the email and that they have no way of checking if the tire has arrived, then calling sams club online support who is telling me to call the store. Anyways, Juan at Sams Club made my day so much better. He was willing to check if the tire came in both in the tire and battery area as well as in the receiving area, after he confirmed it has not shownup. I really just needed a tire and any will do, he was super helpful in canceling the old order for the tire that has not arrived and finding any other Goodyear tire in stock. He took the initiative and put it on right away. I was in and out in 30 mins. Juan really changed the whole situation around. I didn’t have to argue with any mgrs or call customer service while at the store. I now have a drivable car again after three weeks. Thanks Juan! You saved the day!

Great service and prices. The batteries were the lowest prices I could find. The associate, James, was awesome and helped me install my new battery even though I arrived right before they closed.