Address: | 4701 Hudson Bend Rd, Austin, TX 78734, USA |
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Postal code: | 78734 |
Phone: | (512) 382-9585 |
Website: | http://www.invadercoffee.com/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 6:00 PM |
Sunday: | 10:00 AM – 6:00 PM |
Let me first post my review from their sister location….
I normally wouldn’t write reviews but this experience was the worst I’ve ever had and since Stephanie (the woman who answered my call) refused to let me speak to a manager, this is my next best thing. Yesterday we were meant to check in with this location but we made a mistake and booked the wrong location. My husband is active military so he didn’t receive the confirmation due to being in the field. I called and informed Stephanie of our mistake and asked to please cancel our reservation…that we were currently checking into their sister hotel in El Reno. Thankfully I had our call on speakerphone since we were at the correct location and Leslie (the lady who was checking us in) asked me to ask them to please wave the cancellation fee. Stephanie informed me that she would not be able to cancel and we would be charged the entire stay!! I asked if I could speak with her supervisor/manager, she informed me that I could only call a few 1-800 numbers. Not only was she extremely rude to us but when Leslie asked to speak to her, so that she could help us, she was then rude to her as well. Leslie then called Hilton honors (since we are members) and they transferred her to the person who not only apologized profusely but canceled our stay and didn’t charge us a cancellation fee. I would NEVER recommend this location due to the horrific customer service by Stephanie.
Now with that said…Leslie is absolutely amazing! She went above and beyond to help us! Not only that, she understood that mistakes happen AND what it’s like being in the military. I couldn’t thank her enough! Next time we come here this will be our home away from home!
Nice desk employees. Typical feel. My bathroom had a knocking vent fan but the room was clean. The breakfast was great. Lots of choices. Decent indoor pool.
This was exactly what we needed and more. My recent experience with Hampton Inns has been very positive. This is no exception. Clean and comfortable. Breakfast was good. Had my first waffle since the beginning of the pandemic. It was worth the wait. Cinnamon Roll waffle batter... Oh My! I thought about getting a second, but I knew better.
All in all, this is a tremendous value. If it's on the way to where you are headed, stay here!!!
Wonderful staff!! Very friendly and helpful. Easy access to I-40, food, fuel and Walmart.
Went by Invader Coffee Company today. What an experience that no amount of words could ever describe. Will provided great customer service, and aside from that, took the time to even get to know me on a personal level. Even though I've only known of this coffee company for little less than a year, I can honestly say that this is the best coffee, I have ever had. The discounts they offer to military and vets is very generous. The merchandise they offer is really fantastic and great items to choose from. Thank you Will and rest of Invader Coffee Company for treating me like more than just a customer. Y'all stand out above the rest.
Absolutely the best coffee I've ever had, HANDS DOWN! I highly recommend the Whiskey Blend and the Mexican Chocolate! You won't be disappointed.
I have to say the coffee is really darn good ..
My go to coffee is now invader coffee..
I like the politeness of the place but that is the bonus .. I was shocked how good the coffee is. I rarely give 5 stars but I couldn’t find anything wrong just simple great coffee .. being diabetic I enjoy the flavor without adding sugar .. It’s a cold day today and I’m enjoying my coffee..
Super friendly staff, clean lobby, clean rooms, plenty of have sanitizer, nearby plenty of food and gas options. Highly recommend.
Easily the best coffee I’ve ever had. I’m giving away my Nespresso machine and converting 100% to Invader!