Address: | 10500 Lakeline Mall Dr, Austin, TX 78717, USA |
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Postal code: | 78717 |
Phone: | (512) 982-9499 |
Website: | https://www.thematlakeline.com/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 5:30 PM |
Sunday: | Closed |
So my wife and I have lived here since February 2019. During our 2+ years here, we have had beyond exceptional service from the staff; specifically the Manager Colby. He has gone above and beyond for us from our move in, to being in between jobs during the Covid crisis, to us now being at the part of moving out. He has been willing to help even after hours. The apartment service team has always responded in a timely manner to help fix anything that has been put in as a request. The inside of the apartments are updated and well kept. The amenities here have always been accessible, clean, and fun. If you are thinking about moving here, do it. You won't regret it. Make sure you talk with Colby at some point as well to ensure you get the "at home friendly feeling" we all look for and deserve.
The M at Lakeline is a place that I’m proud to call home. The property is beautiful, amenities clean and well kept, maintenance prompt and efficient, and the apartment itself is large with an amazing kitchen. But what really sets its apart is the leasing office team, specifically Alondra. She went above and beyond to help my family find the perfect home. The process from tour to move in was seamless and overall the easiest move I’ve ever done. Overall best experience ever!
Recently I had the pleasure of working with Betsy in the leasing office to find out perfect new apartment. She was timely and responsive and really made the whole experience easy and comfortable. Im looking forward to living at The M in about a month, and can't wait to be serviced by such an awesome team!
The Leasing Consultant Betsy, is extremely attentive and professional. Not only is she humble, she listens to details, sympathetic to client's needs, and has a respectable work ethic. Betsy speaks multiple languages and is truly a remarkable consultant. Thank you for your hardwork and dedication. I love my new home!!