A&W Roofing

Highly recommend these folks. They were very quick and affordable. I needed some gutters on the sides of my house, not a big job, but still significant to me. From the first phone call to the last screw took less than a week!

I’ve never had to replace a roof before, so I am glad I found A & W! Very professional, thorough, and if they said it, they did it! Thank for everything & for telling us about the rebate for military customers!
Also…Hannah is a GREAT ambassador for your company!

I heard about A & W Roofing from a parent (Hannah) whom I provide child care for her daughter. I was hesitate, replacing a roof is a huge expense, I wanted the job done right and did not want to be taken advantage of. David from A & W Roofing put all my fears to rest. He inspected my roof and gutters gave me his honest opinion and answered all my questions. David also went above and beyond meeting with the insurance inspector and used his expertise to advocate for me. David walked me through the entire process from start to finish, times and dates were set and met as promised, the installers were efficient and completed the installation as scheduled, with photos to boot! I appreciate the fact A & W Roofing had their own installers and no middle man. David, Hannah and the rest of the crew really put my mind at ease through the entire process. I would recommend A & W Roofing to anyone who needs a new roof and gutters. The service and professionalism from beginning to end is "World Class".

A&W Roofing was very communicative at all times, they were professional and brought a large enough crew that the entire roof replacement was completed in one day. They also did an excellent job of cleaning up afterwards. I would highly recommend A&W roofing to anyone needing work done on their roof.

I chose A&W Roofing as our roofer after a 2021 spring storm in our area largely based on reviews and on their focus on being a local, neighborhood-centric roofing company right here in Georgetown. Our roof required replacement to to hail. They were nice and laid back, didn't cold call or try to rush a sale like several other high-pressure prior roofers did. They didn't try to lure me in with illegal deductible reimbursement offers, and I heard nothing of gimmicky "Good/Better/Best" scenarios with no "only available only if you sign now" deals. They just promised a high-quality roof with a reputable local contractor, which is what was was looking for. They offered to work directly with my insurance company on some estimate adjustments, provided code documentation, dealt with an unresponsive adjuster by going up the supervisor chain, and would follow up with RCV payment requirements to assure I was fully paid. Even as I was skeptical in the beginning due to my dealings with other roofers, they offered to void our contract should I choose to do so. In the end, they conducted themselves in a way that made me feel comfortable going with them, feeling less like a leap of faith and more like a partner in putting us whole. Above all, they wanted us to feel confident in our choice of roofing companies.

I won't lie...we did have some unfortunate issues with the roofing crew, including rushed work in rain, consequential damages, unprofessionalism, etc., and I presume they were not the "master builders" promised, but rather a subcontracted crew (some competitor's logos and all). But to be honest, I'm pretty sure all roofing crews are like that...you get what shows up (it's in the contract), and in the end it's down to the company that backs it. A&W, as a GAF Master Elite Contractor, was extremely concerned with our satisfaction and worked hard to make everything right. Our underlayment was reinstalled, crew-damaged gutters and drip edge replaced, and a subsequent HVAC visit due to an improperly installed furnace cap was reimbursed. They are very vested in their reputation and worked with an extremely critical me to install a beautiful roof that will last for decades. Our project manager Jo was a stand-up guy who addressed every concern with service in mind, and that's hard to find these days. Several followup on-site visits helped ease the stress of having a new roof installed, and the roof was inspected and walked multiple times to assure everything was done to perfection. Never once was final payment mentioned until they were sure they had fulfilled their end of the deal.

While most of the roofs under our HOA all pretty much look the same, our new roof with GAF Timberline HDZ shingles, Z-Ridge shingles, and Cobra ridge vents (we didn't have them before) stands out just enough, as well as being installed on their FeltBuster synthetic underlayment and Storm Guard ice and water shield, to make me feel it was worth the upgrade. All appear to be backed by an outstanding warranty through GAF and by a company that I believe stands behind their work. I do feel confident in our relationship with A&W Roofing and in our excellent GAF roofing products, and I would not hesitate to use them on future projects.