The Cosmetics Company Store

I had the pleasure of placing a phone order today with Ana for some Tom ford products and she was very helpful and patient.
I’ve ordered before from other cosmetic company stores and the sales reps are always either rude or very impatient and act like you owe them money or something but working with Ana was very smooth and I sensed great leadership qualities and and a kind humble person that genuinely loves her job and helping people. ! This company needs more sales associates like her and maybe should even promote her to a corporate managerial position so others can learn from her and follow her lead!
For the record I don’t know Ana or ever met her I live almost 1000miles away!

Good customer service at least from my experience! I got the last Rust Fund by Smashbox in the store! The lady was so nice to set it aside for me as I drove to the Outlets. I greatly appreciate what she did for me! I knew it was going to be difficult to find a color that is eat-proof, compliments my couture dress w/o blending into my dress, but not conflicting with my blush and eye makeup. They have some good products there. A little low on inventory but due to Covid. They were very helpful and respectful, these two ladies, one was from Germany and the other one is American.