Dale Old Wrecker Services

Very professional service. They were fast, friendly, and had great communication. Dale is so unbelievably kind & Phil is very considerate and a rockstar!!! UNBEATABLE customer service. Highly recommend to everyone out there looking for a towing company or other towing company services. Will always use this company! THANK YOU! ❤️

Quick response. Took me right where I needed to go.

Writing this review partly out of thankfulness for anyone still finding dignity in showing up to work, earning an honest wage, as apparently it’s super cool these days to take free money to not work, leaving the rest of society hanging. -And partly because hardworking folks who carry the extra burden especially deserve the credit where it’s due.

I have the free towing with AAA, but Dale Old is always first choice, and worth every penny out of pocket. -Mainly due to his experience and decades long dedication to helping the public. Knowing the amount of hard work and sacrifice that goes into such a business, and to keep it going all these years is such an incredible endeavor, he deserves the business and a considerate, positive review. And the staff I have ever interacted with have a great, can do attitude and have been a blessing as well. (Thank you Tammy and Chris! -for going the extra mile...literally, to help me.) Besides firsthand personal experience, had dealt with probably all of his drivers when working at a garage over the last year, all a consistently higher standard than you would expect from a towing service.

Out running errands on Tuesday and my car wouldn’t start when leaving Tractor Supply. Terrible timing in every way. Due to the urgency to get back home, I had calls in to both Dale’s and AAA, both with hours long wait times; Dale’s arrived in record time, even compared to full staff circumstances on a slow day. Really was anticipating to be there waiting another two to three hours at least. Not typically an issue, could have waited patiently all day, but was stressing about getting back to tend to livestock with the high heat. With minimal drivers working, and given Tidewater traffic and their heavy call log, they made it in amazing time. Huge relief when Chris called to say he was on the way, totally unexpected. He refused to let me back my car out for him to load it onto the rollback, and listened to my gabbing with a sincere smile all the way home. Full professional service and a great sport. Even helped quickly unload my supplies. Tammy was friendly and helpful on the phone and through e-Mail throughout the wait. The most pleasant experience dealing with a car issue ever.

Thank you Dale Old for building such a blessing of a company to carry the burden for the rest of us. So much appreciation for your service.

Best,
Michelle