The Mosquito Authority of Richmond

I called Mosquito Authority of Richmond over a year ago. I spoke with Carrie. Jesse was sent out for a 5 Point Inspection. During his inspection, he gave me news about the wet foundation that I was not prepared for. I love that Jesse gave me a couple of ways to handle the dilemma. He was not pushy or aggressive but very observant and educational. My sons took care of that problem. Thought I was ready to move forward. No! A tree root attacked my underground pipes. Tree had to be removed and portion of pipe replaced. Daddy had his second heart attack. Daddy's third heart attack. Daddy's death. Home windows replaced. Home painted. Water pipe burst in front yard. Through out all of this, Carrie would patiently send an email regarding services AND provide reassuring messages of hope and kindness. She never tried to bully or rush me. It is because of her patience and professionalism that I called today to finally secure a yearly contract. Carrie is definitely an asset to your company. I hope you realize what a gem you have!

Tech was very respectful, friendly and courteous
He took time to speak with me and addressed the concerns I had about one particular part of the back yard and found what the problem was and took care of it with no questions asked.
He also didn’t rush through the spraying of the property which showed me that he cared about his job and performance being done correctly.
If you are the lucky ones to have him as your tech KEEP HIM.
I feel confident that he will do a professional job even if I’m not home when he sprays.
Thank you again for being professional with your work

I can't say enough positive things about Mosquito Authority! They have been and are one of the best purchases I have made. No mosquitos in our yard and when I do notice a break through they send someone out. Their customer service is amazing. Our schedules have changed and they are willing to work with us to get our service done. The best part is you actually talk to real people that listen to your concerns and have solutions! Love this company!

Timothy just arrived with a smile and finished the job with a pleasant goodbye! We’ve been using this service for a couple of years and it’s been one of the best decisions we’ve made. I like to sit outside and I can do that comfortably now that I don’t have to worry about getting eaten alive!

I’ve been using mosquito authority for several years now and have always been very happy with the service. I love to be outside and the monthly mosquito treatment allows me to actually enjoy my yard rather than spend the whole time getting bitten by mosquitoes. The company is very professional and has always made me feel like a valued customer. The technicians, like Daniel who came out today, are very efficient and considerate of my time and space.