Public Storage

I stopped in this location on the third and was helped by a lady named Shauna. She was absolutely wonderful. She was super super busy and as I’m standing there watching her manage 5 things at once, she kept a smile that i could see through her mask and was super helpful. Although I had to wait because there were two people in front of me and another outside waiting because the office is so small, she kept thanking us all for our patience. I appreciate her kindness and thank public storage for having great employees like this.

Public Storage of Hampton is the "go to" storage facility of Hampton Roads. It is no coincidence that they hold a 5 star rating. I needed a storage unit in December 2018 and have been there ever since. They were awesome in helping me get set up quickly, and I always felt that my property was always safe, dry and secure in my storage unit. The unique door locks also gave peace of mind. Plus, if I ever had a question about the unit or billing or my lease, they were always super helpful and responsive. I would highly recommend them for your short and long-term storage needs. The location is great, and it’s easily accessible. The facility is always cleaned and well kept. All but positive things to say about the storage facility.

In particular Melinda at the Pembroke Ave Virginia facility gave me such above and beyond service today! I’m so impressed with her professionalism and how she took care of a difficult problem I faced today. If I could give her 10 stars I would!!! Melinda was Super resourceful and went far above her job description to help me. This type of customer service does not exist anymore and I can’t explain how much it meant to me. Thank you Melinda for being so amazing! You're a rockstar! Gus Schmidt

Melinda was amazing! She made my move seemless. Melinda handled every need that I had.
Thank you for great customer service!

Stopped in to inquire about a rental unit and Melinda helped me. She was very knowledgeable and her customer service skills were excellent. She took her time and explained the entire process and how easy it is to do the contactless sign up on line. I really appreciated her help and would use their service again.

Melinda is an exceptional customer service representative
Always smiling, helpful and always know how to make me laugh! Thanks PublicStorage