Vantage Point Federal CU

Thanks to the gentleman who helped me with my cash deposit issues today, even though I'm not a customer of this credit union. Your assistance was very much appreciated and yes, NFCU ATMs in Colonial Heights did the job.

Went from a fairly large CU to Vantage Point. The fairly large CU (will not name in this review to keep it fair) went from being a CU (dealt with them for over 10 years) to more of a bank. Truly I felt that, even a community level bank could have offered more. Tried going to another small CU and they were by far understaffed and had to wait over an hour to simply tell us we had to have an appointment to gain membership/get an account. Left there and came to Vantage Point. Even though they reccomend an appointment, it isn't required. Even with me forgetting my SS card at home, we were able to open an account within 20 minutes, and they treated us as if we were family, as if we were members for years. The same feeling I had at my previous CU when I started my account over 10 years ago. Truly they got too big for their shoes and it felt more like a banking experience, not a family(member) experience that I felt here. Looking foward towards a lifetime of banking (well CU) here with Vantage Point!

Love this credit union they are very nice and can get a lot of things from them when needed such as credit cards , loans , Etc ..

When we really needed them they were there for us I really appreciate Casey and her patience we're getting us through and getting us set up for what we really needed in a situation

The whole crew was awesome