Aerus Electrolux - Vacuum Sales and Repairs

I found these guys on a google search and went in not knowing what to expect. They exceeded my expectations in every way. They were transparent about prices. They kept me informed throughout the process. Quick turn around time. They made my vacuum work like new! I was really happy with the experience and service.

Wonderful experience all around. Extremely helpful and explained everything to me that was wrong with my Dyson. Since I live so far away they even stayed late to fix it so I didn’t have to drive back. I would definitely recommend them to anyone needing repairs!!

I love this business!!! Every time I go in, for vacuum bags, filters or service, I am met with kindness , knowledge and professionalism . It’s truly refreshing to have personal service I can trust.

Extremely helpful especially when it comes to getting a repair done. It seems so many of these types of stores are only interested in selling a new product. It is nice to see that service still matters. Way to go! Great job with customer service!

N0 flashy or pushy sales person! Just plain good folks that are knowledgeable, reliable, cost competitive. Excellent customer service. I brought my 30 year old Electrolux vacuum for a new cord and updates to the roller brushes, filters and hoses. They knew exactly what was needed. Despite its age they never pushed a new vacuum sales pitch. And they assured me they could update mine. They had all parts on hand and had the vacuum ready in two days. Cleaned and looking brand new! A full detailed work order estimate was provided before any work was initiated. A complete description of work completed, costs, and warranty info provided at pick up. Everyone there is helpful, friendly, and grateful. Please support this little shop!! We need their service here and good folks like them in Williamsburg! I like knowing this is one less service I have to consider having to go to Richmond or Newport News for.