Washland - Military Circle

This is absolutely by far,hands down the absolute best smelling cleanest shiniest wash land I've ever stepped foot in
Ms Amy Guess was probably the most impressive efficient helpful friendly nomanagement staff I've ever had to deal with ..the machines looked and preform like the were brand new I'll never go anywhere else to do my laundry.please spred the word.. laundry is now available in a rewarding experience..at military circle wash land

I have used Amy'd services for several months now. She is an outstanding employee. Not only is she professional and efficient but her wonderful personality is there to help everyone including me! She does a terrific job with my laundry and I look forward to seeing her every time I go into washland. I hope she's being well compensated!

Went in just after 8 on Sunday July 31st 2022. The place is great! I was there one other time and both employees/owners were professional and sweet.

This place would be amazing if you didn’t have to deal with the few “entitled, selfish, idiotic people”.

810 am
Arrived started laundry. Set my timer for 3 minutes before washing machine turned off.

840ish am went to pull clothes out wash, found 1 empty Wash Land cart that didn’t have empty an empty laundry basket hogging the cart while they still had a full wash to go.
Placed clothes in dryer.

920ish am
Went to check my clothing. It was dry. Noted the same Wash Land carts being hogged by multiple different people. There were NO free carts. NOT ONE. Don’t know what personal basket was owned to whoever was around me. Let me reiterate, these are personal belonging EMPTY laundry baskets in PUBLIC carts being bogged for at least 45min now.

So guess what I did? I pulled the personal basket out to use the public cart. AND I was still going to return the public cart to the person after I pulled my items out and put them at a table to fold.

Still 920ish. I looked for a free cart, none were available. Grabbed the cart nearest me and set the black laundry basket on the floor. Pulled my items out, placed the black basket laundry basket in the same spot it initially was and went to quickly organize my items on the table. Apparently the selfish, entitled acting female hogging carts was in front of me. She asked me if I just to her her basket without asking? I told her yes because I need a basket. I was going to explain to her there were no free carts but she was just rude. Said “I don’t care don’t touch my [stuff]. So I said alright put all my stuff back in the public cart and moved away. I was about to let her negative, petty, entitled attitude ruin my day. I told her “okay, I guess I won’t return the cart to you”. I walked away and she mumbled something ignorant and childish.

IF YOU DONT WANT YOUR STUFF TOUCHED DONT LEAVE IT IN A CART THAT IS MEANT FOR ALL PATRONS!

THE MOMENT YOU DO THAT YOU THINK YOU ARE CAUSING A SHORTAGE.

DONT BE SO LAZY THAT YOU CAN’T RETURN/AND GRAB A CART WHEN YOU NEED IT.

For any reader saying something about COVID. I get it. I do. Wash your hands, take sanitizers with you. You are in a public setting. This lady wasn’t wearing a mask. She was mad because her things got touched. Well?! Don’t leave it in a public cart. Don’t be lazy. I know she didn’t know this but I had just sanitized my hands before walking back in from my car.

Anywho, I let the employee know, he acknowledged my comment and seemed to be understanding. It wasn’t a big deal and shouldn’t be a big deal. I just hope maybe the owners will read this and buy more carts or not allow people to hog the carts. That would be a nice change to avoid frustrating encounters.

I am staying in Norfolk for 3 weeks and the hotel does not have a washing machine so I went to this place. I looked around and an older lady who worked there came to help. She showed me how to get a laundry card, add money to it, showed me the different machines. I washed my clothes with no problems, 30 minutes wash, 40 min in the dryer. It was air conditioned, fairly clean. Another lady was sweeping while I was there, I worked on my computer while I waited. No issues. I'm going back next week