Area Access (Ashley Elevator)

• Kim Whitt
  
  
  (December 19, 2018, 11:08 am)

  The review is done for my elderly father - The selling process was very easy and the salesperson was very nice. The installation seemed to okay but I am having trouble with the installation follow up. I have called the office numerous times to be blown off. The chair wobbles and squeaks. I was told give it a month. Not all of the screws were installed on the stair lift, ignored. Hoping this review will get someone out to address the problems. I will give 2 stars for the salesperson. A follow up review to be done in a week. 12/19/18 follow up review. ***** Five stars. The owner immediately responded to our review online and had a crew out to my dad's house to take care of everything. The salesperson stayed during the punch out work to insure that my dad was completely satisfied. We really appreciate the response. All is great!

• Karen Corso
  
  
  (December 14, 2018, 3:44 pm)

  One phone call is all it took to get next day service! And I give Aaron and Jordan from Area Access my highest recommendation. They are an impressive team--knowledgeable, informative, neat and very well-spoken. They will be back ASAP with ordered parts, and assuming the elevator then runs as smoothly as today's service call did, we will continue to rely on Area Access for our elevator service, just as we have for the past 15 years!

• Lizzie Shearer
  
  
  (July 31, 2018, 3:13 pm)

  Area Access is a wonderful place to go for mobile scooters. I bought mine new around 2 months ago and it has been great except for one minor battery issue (one battery inside the pack was weaker than the other one so I got it replaced). Andria and James were wonderful with all of my questions and they had exceptional customer service. I definitely recommend them!

• Rockville Cemetery
  
  
  (November 25, 2016, 3:31 pm)

  We needed a stair lift chair to accommodate our aging mother during her visit last holiday season 2015. After checking reviews and pricing, we chose Area Access and they installed a Bruno Elan Stair Lift. Since then we've had the chair removed to accommodate moving some furniture upstairs, and then re-installed. After the chair was put back the batteries weren't charging correctly. Area Access returned within a few hours of our phone call and satisfactorily diagnosed and fixed the problem. Area Access staff is knowledgeable, well-trained, polite, on-time and proud of the service they provide. I would highly recommend this company. High quality customer service is not always the norm. It is most definitely with this company.

Access Your Life: Stannah - YouTube

Access Your Life: Stannah. Area Access (Ashley Elevator). Today at Area Access (Manassas, Virginia) we brought in a Stannah expert to talk to us about the products they have to offer.