Cummins Sales and Service

• Michelle Gough
  
  
  (July 2, 2020, 10:02 am)

  Drove from Cape Hatteras to this dealer for a Friday Morning 8am appointment for work on our Onan generator. Upon arrival we were informed that the generator service tech. Had the day off. Warren Tipton, after apologizing multiple times was able to get us into an RV repair shop that services Cummins products immediately!! Thank you so much Warren!!!

• Tina West
  
  
  (August 11, 2019, 9:57 am)

  Bought a 2018 Tiffin Alegro Bus from Tampa Florida. A week later headed up north on a vacation. Got to the Virginia border and engine light and temperature light comes on. Made a call to Cummings in Richmond to trouble shoot on the phone. Light went off and on again and since they were right off of 95 they said to stop by to look at it. This was a Thursday evening and since they were getting ready to close and didn’t know the extent of the diagnosis they let us camp in their parking lot til 7:30 next morning and was the first to be looked at. On Friday after several hours of diagnosis, it turns out that the wires to the cooling fan clutch were taped to the side wall and the tape came off rubbing the wires against the pully grinding down the wires until they broke and stopped the fan from working. Called Bob Tiffin personally and they could ship a new part overnight. Problem... Cummings is closed on the weekend. Kris Knight, service manager, and his technicians went above and beyond and had Tiffin overnight the part directly to his house and had a technician install the part and get us back on the road to our vacation on Saturday instead of having us wait til Monday. Their tremendous hospitality was greatly appreciated. Thank You to all of the service staff there for saving our family vacation.

• Annette Marquis
  
  
  (October 29, 2018, 8:19 pm)

  Excellent warranty repair on my brand new RV generator. They had already ordered a new carburetor based on my phone conversation of the problem before they even looked at it so I wouldn’t have to wait too long. The technician came out to talk to me to make sure I knew how to maintain it and answer any questions I had. I highly recommend them!

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24 reviews of Cummins Sales and Service from Richmond, VA It's really hard to get ahold of the parts counter to order anything. Cummins Inc., a global technology leader, is a corporation of complementary business segments that designs, manufactures, distributes and services a broad...

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Cummins Sales and Service 224 N Main St Building P-1 Horseheads, NY View Map. Cummins Sales and Service 24 Pine Ridge Rd Ste #2 Tunkhannock, PA View Map. 570-333-0360 (primary). Visit Vendor Website.

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Cummins Sales and Service opening hours Richmond, VA. Verified Listing. Call: +1 804-232-7891.

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