3 Star Auto LLC

• Tracy Sanchez
  
  
  (September 6, 2017, 2:22 pm)

  First of all, i do not typically take my time to write reviews.... that being said, I am writing this review because of the ease of my experience in buying a vehicle from 3 Star and Tim. My experience with Tim was very simple, NO pressure, and super easy to work with. He was extremely accommodating, helpful and understanding. He allowed me to have the vehicle inspected by a mechanic of my choice, agreed to make a replacement of an item on the vehicle, and is also very well known and respected in the mechanic field in the local area.
  
  I had an issue with the aftermarket alarm/remote start system, that I was not familiar with. I pushed too many buttons and somehow tampered with the programming. Tim came out to my RESIDENCE to try and assist me with fixing it, on his OWN TIME, in the rain! That's customer service folks!
  
  I recommend Tim and 3 Star to anyone who wants honesty, respect and great service. It made purchasing a car very simple.

• Abdalla Mohamed
  
  
  (July 17, 2017, 7:03 pm)

  I know Tim and the 3 star auto family since I was 15 that's over ten years of excellence and and quality. That shows how much you need to visit this place. I always go to 3 star auto for all my cars and 100% satisfaction. I recently got a 2014 q50 in the most emaculant condition basically brand new and I advise everybody to go over to 3 star auto in Fredericksburg, VA.

• ThaJoyousLife
  
  
  (September 27, 2013, 12:14 pm)

  If you don't want to know the truth about your car, this is not the place for you! There are so many unusually wonderful things to mention about this shop that I am not certain where to begin. I am a stickler for cleanliness, so let me start by saying this facility is extremely clean! The professionalism of Tim and his staff is superb. Since my first visit, I am always sent thank you emails and updates of my next service appointment. I love their attention to detail. However, of everything else, what impresses me the most about 3 Star Auto is his knowledge and willingness to share it. Tim is quick to pull you in the (clean) bay to show you exactly what issues your car is experiencing. As a women who likes to be in the know, I find this rather refreshing and it increases your level of comfort and trust about the service(s) you are receiving. Tim wants his clients to be aware and most importantly safe. I believe they live by their motto "We work hard to keep you running!" They absolutely do!!! I LOVE 3 STAR AUTO!!!

• Melvin Bumbrey
  
  
  (April 9, 2013, 11:21 pm)

  3 Star Auto is AMAZING! From the time i entered until the time i picked up my second vehicle they were a class act. Customer Service is top notch. The waiting area, restroom, and shop area are neat and clean. Most important to me is the 3 Star Team is HONEST, AND DEPENDABLE. They informed me of ALL issues, not just what i inquired about. They did not start any work until i made my decision based on the 3 Star diagnostic. All issues were discussed in detail and they patiently answered all my questions. The approved work was done right the first time in an a timely manner. In my opinion they are closer to a 4.5 team.

• Steve S.
  
  
  (February 8, 2013, 3:37 pm)

  To me, it starts with communication, and Carla and Tim (the owners) are extremely polite and operate their shop with a wonderful attitude. I had never been to 3 Star Auto before, and have had 3 vehicles serviced there within the last two weeks. They take the time to speak with you, and keep you updated along the way with fast, quality service. I prefer to deal with quality people, not just a quality business. Here you get both. I will recommend 3 Star Auto to others without hesitation, and look forward to working with them in the future.

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3 Star Auto LLC. We are a privately held company in Fredericksburg, VA proudly doing business for 9 years. ... Phone: (540) 479-2695. Email: threestarauto@hotmail.com.

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