Klar Voorhees Holmes Orthodontics - P.A. Courthouse

My 16 year old son just got his Braces removed after a year and a half. I don’t think we could have found a better orthodontist practice. They were so sweet, if you ever had an issue which was maybe twice, they saw him right away to fix the problem. No questions asked. I would highly highly recommend this practice

The staff messed up our appointment, however, they call back on the day appointment and offer to make some alter. This is how a good business solve a problem with customer/client. (I used to work in the service business, this was what I did when a staff offended a client/guess. They should have give email confirmation to avoid wrong date appointment.) The staff could improve their tone of voice on the phone when speaking with client. Through the phone, we can't see each other face expression, people rely on how helpful and friendly the staff tone of voice and the way answering questions. This vital to the first impression to clients/customers to build trust in the beginning. It's normal psychological. When I found out the appointment in the wrong date + the way the staff answering my questions, I wanted to cancel the appointment and find another trustable place. However, when another lady called back and willing to work it out, it helped me feel a little better.
About Dr. Klar, she is friendly and spent appropriate amount of time to explain and answering. She also care for what is best for my sons over business. It helps build more trust in me.
The only thing I didn't like it that The only thing I didn't like with the experience is that I hope they will sensitive to others' feelings avoid labeling others' conditions without.

So thankful for this amazing team at Klar Voorhees Holmes Orthodontics. This was my second time having braces and it was the best experience. The entire staff is so friendly, I feel like I’ve become part of their family. I highly recommend them, and Dr. Sara Groy so much that my Nephew is now going to Dr. Sara.

My son doesn't have braces yet, but we have had two visits to this office on a referral from our dentist. Both visits were excellent, but this past visit was down right enjoyable! Dr. Sarah and the staff were fun and set my son's nerves at ease. I highly recommend!

All around great experience every time. Would recommend.