Address: | 315 E Reserve St, Vancouver, WA 98661, USA |
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Postal code: | 98661 |
Phone: | (360) 695-3353 |
Website: | http://www.kingscrossauto.com/ |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
I recently used Kings Cross for paintless dent repair and was SO satisfied with their service! They were kind enough to pick my car up and return it to me a few hours later. So convenient, so friendly - highly recommend! I’ll definitely be back.
These guys are great and the service was amazing! Super friendly staff and I really like that the did an inspection and told me what maintenance was coming up but didn't do the high pressure sales like other places. Plus their waiting area is very nice and comfortable.
I just brought my 2000 Land Rover Discovery to Kings Cross for some maintenance, and I couldn't be happier. I typically do my own maintenance, however I had a brake system issue and a vibration I couldn't resolve, and elected to bring it here.
From the get-go my service advisor Rob was attentive, helpful, and never pushy. The day I dropped the Disco off a diagnostic test drive and general safety inspection was performed. I was sent a sheet with the results and pictures of problem areas they found that afternoon. Rob followed up with a phone call and we discussed what the technician had found and the costs associated with the repairs, and the various options I had.
Once I decided on the work I wanted to be performed, parts were ordered, and they arrived and were installed the next morning. I had the Discovery back at the end of the second day.
I cannot recommend this shop more highly. Their work was quality, the turn around time was extremely fast, and the communication was second to none. All work and charges were discussed beforehand, and I was never upsold or pushed to do any work that I would rather do on my own. If you have a British vehicle, this is absolutely the place to bring it.
My advisor Rob and the team at Kings Cross were easy to work with and knowledgeable. They took time and were diligent to make sure my vehicle's issues were resolved. While I hope to not have to take my car in for repairs anytime soon, if I do I'll be sure to use them again. A bit more money than other shops, but well worth it in my opinion.
This has been my best find since moving to the area! They are always prompt, fair, professional and explain any issues before beginning any service. They go above and beyond to make it a good experience. The expanded new waiting area was a welcomed surprise on my last visit. I would not take my car anywhere else!