Rain City Plumbing

I hired Rain City Plumbing to run 2 gas lines for a fire pit and grill. They did the work on time, as expected and for a fair price. What makes them 5 star is their customer service. Jamie made sure he understood what the lines were for so the end result would be exactly what I needed. He even happily fulfilled my request to make an adjustment to the height of the gas pipe. Then he made sure all my other gas appliances were still working as expected once he finished the job. I’d highly recommending contacting Rain City for you plumbing needs.

I highly rate Jaime and Rain City Plumbing. I am a first time home owner, and I felt like Jaime really went above and beyond when it came to repiping my crawl space.

The cost was extremely fair, and Jaime also was not alarmist about all the issues he saw or concerns that I had.

He added an ice maker box behind my fridge, and fixed an issue with my gas line being connected to the water line to the fridge and installed two frost free hoses. He also installed a couple of water shut offs and explained to me how to use them.

Not only did they do a phenomenal job, they left the home very clean after everything was done.

Cannot recommend them enough! Derrek, Darren, Jaimie, Phillip, Marco, and Cheryl were all freaking incredible and handled all my issues professionally and timely. Their price was very good, quality was great. I kept having them do more and more work for me, they were so good. Have recommended them to many friends in the area and will be using them as my designated plumber in the future.

Turnover has been difficult recently with them losing a plumber or two. This may be the reason other reviewers have noted it taking a bit longer to get back on estimates and calls. If you can be patient, you will find it worth the wait

I had a very pleasant experience with Rain City Plumbing. Their office was responsive when I contacted them, and I really appreciate that they were able to come out to see my condo to give me a free estimate. I contacted multiple other plumbers and they all charged $35-150 just to visit and give an estimate (they "waived" this fee if you chose to hire them, which I think is their strategy).

Rain City Plumbing was able to come out and take a look at my shower quickly, and they gave me very clear and transparent estimates for how much it might cost. The two gentlemen who came by were uniformed, neat, and very polite and patient when explaining things to me. They were respectful of my home, and took off their shoes without me asking (when they needed to go further into a carpeted area to look at the back of my wall). They also followed up with me later to offer me a discount on the cost of parts. When I told them I was waiting to hear back from some of the other plumbers I had contacted, they were understanding and they actually recommended that I shop around and get quotes. I really appreciate that they were very willing to educate me as a new home owner, instead of trying to take advantage of me.

While I didn't hire Rain City Plumbing to work on my job in the end, it was purely because I got a more competitive rate elsewhere. I still would highly rate Rain City Plumbing because of the great customer service I received. Thank you!