Address: | 11845 NE 85th St, Kirkland, WA 98033, USA |
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Postal code: | 98033 |
Phone: | (425) 827-0521 |
Website: | http://www.leejohnsonkia.com/service-department/ |
Monday: | 7:00 AM – 6:00 PM |
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Tuesday: | 7:00 AM – 6:00 PM |
Wednesday: | 7:00 AM – 6:00 PM |
Thursday: | 7:00 AM – 6:00 PM |
Friday: | 7:00 AM – 6:00 PM |
Saturday: | 7:00 AM – 5:00 PM |
Sunday: | Closed |
I needed a windshield replacement for my 2018 Kia Sorento, and because all the sensors and the de-icer I decided to get it at Kia to be safe. On my first visit they actually placed the wrong windshield, as it didn’t have the de-icer as the original one had. After leaving a review here, Jim, the service manager, gave me a call and decided to get things right. He scheduled another day for me to come in and replace the windshield again for free. They even gave me a loaner car. They were able to revert a bad experience in a great one. I need to buy a second car once the work from home ends, will definitely be my first stop.
Always fantastic service and they always go above and beyond to help their customers! A car wash and vacuum is standard with every service which is easily a $15 value! Would not miss an opportunity to come enjoy free snacks and coffee, take a free shuttle or cream away working on my laptop with their free WiFi! Can't wait to buy another car from them!!!
I purchased CPO Mazda CX-5 from Lee Johnson Mazda Kirkland. Tom Oh was my car guy in true sense. He is very experienced, knowledge and helpful. He answered all my queries politely , helped me through my financial options, no pressure at all, gave me ample time to think and talk with my family and friends. It was pleasure to do business with him and i very strongly recommend him.
Thanks Tom ?