Farmers Insurance & Financial Services - Hien Luong Agency

Great Experience with Hien finding me the right coverage and best rates for my home insurance. She has always responded quickly to my questions and concerns. Definitely a person who cares for her customers. Highly recommended!

Legitimately the best service/relationship I have with any of the many service providers in my life. Working with Betu and team has been such a great experience. Betu helped us with Auto and Home policies and made the whole process incredibly smooth. We continue to feel like we have a team that truly has our best interests in mind 24/7. Betu has exceptional work ethic, she’s very knowledgeable, is easily reached, and communicates in a warm and efficient manner. She feels like family. I’m really happy we went this route for our insurance and I’m sure anyone else who chooses this team will feel the same way.

Working with Hien was so simple and I am grateful we were able to connect. She was always readily available for our multiple questions and outlined a process simply, which would have been rather challenging without her expertise. Hien is extremely knowledgeable in her area and helped out tremendously. She took time in multiple video calls and e-mails to get us the information needed and problem solved through any obstacles. I enjoyed working with Hien and hope to again in the future. True customer service, honesty, and kindness is reflected in her work.

Love this agency! They are always so responsive, and have done a wonderful job in looking after not only our insurance needs but those of our children as they have grown and moved on with their own insurance needs. Can’t recommend enough!

Hien@Farmers is the most helpful insurance agent I have ever dealt with. She actively looks for the best rates and coverages.
I throw alot of questions at her, and she always takes the time to answer them in language I can understand. She has re-rated my policies numerous times looking for ways
to save me money. Along with fantastic customer service, her outgoing personality and love for her job shines through.