Mr Bills of Buckley

HUGE thank you to Nicole for handling my previous issue, I had come in today to pick up an online order and had brought up a previous complaint to Ryan who happily pointed me in her direction. When explaining my concern to Nicole she was prompt in handling it and getting it resolved for me. I am glad to know that even after so long, all employees here are eager to help their customers. Great work from your team!!!

Best one of these places I’ve been to. Great selection and price. Super knowledgeable and helpful staff. Liz Henry helped me today and she was awesome. Had answers for my many questions and set me up perfectly.

I’d like to take a moment to revise my review. I arrived early this Saturday to take advantage of their Saturday sale. During my last visit, I learned of this sale at checkout. That absolutely explains a long wait. Knowing this, I ordered online EARLY and arrived EARLY. I was able to grab my items and get in and out. The lovely gal assisting me was the same girl from the last visit. I felt awful and embarrassed for being so short with her the last time but it was nice to explain my anxiety and the situation. She was incredibly kind, sweet and understanding. I appreciate her so very much! So, if you’re an anxiety girlie like me, just plan ahead and you’ll be just fine. Thank you again for being so understanding!

Please note that I made this revision PRIOR to seeing the response my previous visit. I logged in to leave my updated review and saw their comment. Thank you for taking the time to respond. My apologies for not noticing it sooner.

*Original Review*
If you have anxiety, this is NOT the place for you. After waiting over 30 minutes in line to pick up one specific item I called about, I had a panic attack in the parking lot. They had 4 employees working the online orders area and the line for that was still out the door. The line for the walk in customers was out the door with only ONE employee working. So, whether you order online or you go into the store be prepared to WAIT. While you’re there and your anxiety peaks, enjoy the constant sound of chimes and beeping as the door opens and they scan ID every 4 seconds.

My boyfriend and I love Mr. Bills! The staff is always great at suggesting me new items (mostly edibles) since I can never seem to know what I exactly want. They always have what we like and the staff is kind and knowledgeable about their suggestions for us to try different strains.

Absolutely amazed with the product selection (I'm a snot) and even more impressed with workers (Liz and James). I don't even live near Buckley and I would drive there (on one of the awesome discount days) and see them again!! Thanks for the help and making my snowboarding trip a little more fun!!