Address: | 5926 Sehmel Dr NW A, Gig Harbor, WA 98332, USA |
---|---|
Postal code: | 98332 |
Phone: | (253) 858-7280 |
Website: | http://lighthousemarine.net/ |
Monday: | 8:30 AM – 5:00 PM |
---|---|
Tuesday: | 8:30 AM – 5:00 PM |
Wednesday: | 8:30 AM – 5:00 PM |
Thursday: | 8:30 AM – 5:00 PM |
Friday: | 8:30 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Rich and the crew have done an outstanding job seeing through a tough engine replacement for me. Great to work with, good about following up and updates.
Joe was super awesome! I’m in the market for a new boat and he has been instrumental in guiding me through the process, explaining their pre-purchase inspection services, and being thorough. He has a wealth of knowledge and helped me avoid what could have been a boat purchase tied with costly maintenance fees and repairs in the future. When I’ve brought my boat in they were able to give us pointers or sell us parts if it was a straightforward repair since their schedule is packed. I feel such peace of mind to have found a team I feel can confident in whenever I need to bring my boat in for maintenance/repair :)
These guys are great! Honest, knowledgable and fair. I have taken my work boat there for a few years for annual maintenance and they always do a good job and their customer service is excellent as well. Today I was launching the boat and had an issue that I couldn't resolve. Rich came out to the boat launch, resolved the problem and got me on my way. Within less than 30 minutes of calling the shop, the issue was fixed. I was very thankful for the help. Highly recommended!
These guys just earned another customer for life. My boat wasn't handling well, and they've helped me through step by step to figure out the issue and come up with the right solution, all the while taking the time to explain my options and the pros and cons of each approach. Rich is a class act. He has shown me the best example of customer service I've seen in my life along with his team. His experience and thoughtfulness is evident. He takes pride in what he does and goes the extra mile to make sure things are handled the right way.