Southend Auto Care

Great service, I went here to fix my car problem and they fixed it very quickly. I love the way they update me from time to time to know what's going on with my car. It was a good experience. They also assure me if ever the problem comes back just bring it to them and they will fix it with a 20k mile warranty. BTW the owner is awesome, a few days later after the repair was done, he checked on me to see hows the car doing. Wow, this owner loves his business and he wants to make sure that his customers are satisfied with their service. I will recommend this to everyone…

just moved to the area and got ripped off by another place that charged over a thousand dollars to not even figure out what was wrong with my jeep patriot. i had even had a couple mechanics drive it previously and tell me nothing was wrong. took it here and they knew exactly what was wrong, fixed it quickly, and the prices were very reasonable. Sam was super friendly and knowledgeable. thank you SO much!

Wow, what a great experience (and we got are car fixed). Sam at the counter took the time to explain our adventure and outlined the cost. Everything was as explained and on-time and budget. Great communication and followup. We need more businesses like this in our community. When was the last time you had your car fixed and it was a wonderful experience? If it has been too long, try this place.

Very clean inside, they had fresh cut flowers. Straight to the point, no bull about how much it's going to cost for car's repair. They get you in and out and get your car worked on. Sam is awesome. Super cool guy. They offer coffee, cold water and even candy for my kid. Wonderful place, I highly recommend to take your vehicle if you have issues with air conditioning and I'm sure the other services they offer are superb as well.

Since moving to Tacoma, my partner and I needed a new auto shop and went to Southend Auto Care a couple weeks ago for routine maintenance on our 2017 Chevy Volt (it's a plug-in hybrid) because they already have great reviews on Yelp. I sent a request via their website and they scheduled my quickly for the next week. I checked in on time and the service was great. I had no idea if the car even needed any maintenance and they were honest and fast. Trevor was the technician who is apparently extremely knowledgeable with hybrid cars so I'm glad we found this shop. They worked quickly and provided a printout of diagnostics to show if anything would be needed in the near future. They also vacuumed the front floors for free which was a nice surprise because I needed to do that for some time. Very professional, friendly and great service all around!