Joe Yi - State Farm Insurance Agent

I needed to set up a car rental through insurance and Ms. Tania Joya-Gonzalez helped me contact claims and got me set up very quickly. Ms. Tania was very friendly, profesional, and made my visit fast and simple. Thank you Tania and Joe-Yi Insurance!

Being a client of Joe Yi's its easy to get used to good customer service. Though recently I had my truck stolen and needed to use my insurance. Their team really came through for me.
From the initial filing, finding me a rental car and capping it off with follow-ups to make sure my coverage wasn't impacted.
I couldn't be happier with the team at Joe Yi and State Farm. Would recommend.

Hi Joe!!
How are you?
I have to tell you that Miss Lisa is so effervescent, so kind, professional, and sweet! I really enjoyed talking with her today. She was able to help me with the questions that I had and I think she is a genuine asset to your firm. Please stay healthy, safe and happy and please keep Lisa in your company I look forward to talking with her again soon and look forward to seeing you both when we can!!
Rosy & Susan

I recently had the pleasure of interacting with Lisa, and I must say, she is an absolute gem. From the very first moment of contact, it was evident that Lisa was not your average customer service representative – she truly stands out as a beacon of excellence in the industry.

Right from the outset, Lisa displayed an impressive level of professionalism and knowledge. She patiently listened to my concerns and queries, never rushing the conversation, and providing clear and concise explanations that left no room for ambiguity. Her expertise in the insurance field was apparent, and she effortlessly guided me through the intricacies of my policy with utmost clarity.

I’ve been with Joe Yi for about 5 years now and they’re always there to assist in my immediate needs. Specially I would like to give a 5 star review to Lisa, she’s really amazing, kind and so empathetic. Oh and has a very soothing, calm tone. It means everything when you can have this kind of relationship with someone you do business with. I do hope that she sticks around a while! Thank you so much Lisa!!