Tall Guy Small Guy Automotive

Always honest, fair pricing, and very informative. Very good turnaround time. The only place in town I will take our vehicles. Great dudes.

Plenty of street parking out front. I chose this establishment for a second opinion, and I am so happy I did. Their initial assessment was a pricey replacement part with labor. When I asked for them to show me where to replenish a particular liquid, they didn't hesitate to open the hood and guide me - very patient and great customer service there! Upon guiding me to my power steering portal, they realized they made a mistake with their initial assessment, and quickly informed me of their mistake. They could've taken advantage of me as I am not mechanically inclined, but they chose to be up front. 1. Great customer service, and not just with me, but with everyone who called in while I waited, and everyone in the waiting room. 2. No negative vibes upon entering establishment. 3. It's always a good idea to have the mechanics physically show you what is what under the hood. They are still human, after all.

Yesterday, after waiting 6 weeks for an appointment, I paid the dealership $300 to tell me that my car required a part that was no longer in production and that there was nothing more they could do. A friend recommended Tall Guy Small Guy Automotive. I called this morning and left a message. They returned my call 30 minutes later and said they had an opening this afternoon. I went in hoping there was a chance that a part could be found somewhere and that the car could be repaired eventually. They found a part nearby and repaired my car this afternoon. I was extremely lucky to call today and get the open spot on their schedule. The typical wait for June and July is 3 weeks and 7 to 10 days the rest of the time.

This was the first time I used them. They came highly recommended from a local auto parts store and they lived up to it. They got me scheduled quickly and got to my vehicle right away. I was impressed at how organized they were and how smoothly they ran their business. It was very busy yet they were right on top of things. Their being that busy also told me that they are a trusted business. The price quoted was the price I paid and they didn’t try to sell me anything. I will definitely use them again.